CHB Medical help Chelsea supporters travel safely to the 2021 UEFA Champions League final.
COVID safe travel to UEFA Champions League Final 2021. The all-English final was originally scheduled to take place in Istanbul. However, just two weeks before, the big game was moved to the Estádio do Dragão in Porto due to COVID-19 travel restrictions. After a year of fans being locked out of stadiums, Chelsea Supporters’ Trust prioritised getting their members safely to the match.
Case Study Hightlights
Many supporters struggled to debunk the complex travel regulations and COVID-19 testing requirements to enable football supporters to attend the match in Porto. UEFA advised that everyone needed a negative PCR test to gain entry to the stadium. A significant complication because supporters required to use the same test for their UK outward and inbound trips. Tests had to be taken 72 hours before their return flight departure time.
Our COVID Safe Solution
Our Head of Business Development, Lynsey Dalglish, contacted Chelsea Supporters’ Trust Membership Secretary Paul Hay to offer advice and guidance on COVID-19 testing for international travel. Paul had already undertaken hours of unsuccessful research and felt bewildered by the intricacies of testing and Fit to Fly certification. Paul’s absolute priority was to facilitate supporters to travel safely and smoothly to the game, which at that time was just one week away.
In less than 24-hours, Lynsey and the CHB Medical team designed a complete bespoke package. Included was one COVID-19 PCR pre-flight test, one Day 2 on return to the UK test, plus a Fit to Fly certificate. A special discounted rate of £149 was applied with a personalised ‘buy online now’ URL, taking supporters directly to a pre-populate basket containing the exact tests needed. Clear step-by-step instructions were provided with specific information on applicable tests and timescales.
A pre-paid Royal Mail returns envelope was provided to expedite a rapid turnaround, or samples could be dropped at designated points at London East, London Central, Heathrow, Manchester Airport or Birmingham. We also included a free fast-track lab results service. All pre-flight samples had their results returned in six hours rather than our standard 24 hours. Supporters received their results with a signed certification directly by email.
With less than a week of planning before the big game, over 160 Chelsea Supporters Trust members had their COVID-19 PCR test kits booked, delivered, samples taken and safely returned to our UKAS accredited laboratory with results and Fit to Fly certificates received. Happily, everyone boarded the flight on the morning of Saturday 29th May from Heathrow to Porto.