CHB Medical help Chelsea supporters travel safely to the 2021 UEFA Champions League final.

COVID safe travel to UEFA Champions League Final 2021. The all-English final was originally scheduled to take place in Istanbul. However, just two weeks before, the big game was moved to the Estádio do Dragão in Porto due to COVID-19 travel restrictions. After a year of fans being locked out of stadiums, Chelsea Supporters’ Trust prioritised getting their members safely to the match.  

Case Study Hightlights

Chelsea Supporters Trust Safe COVID travel testing to UEFA champion league final CHB Medical

The Challenge

Many supporters struggled to debunk the complex travel regulations and COVID-19 testing requirements to enable football supporters to attend the match in Porto. UEFA advised that everyone needed a negative PCR test to gain entry to the stadium. A significant complication because supporters required to use the same test for their UK outward and inbound trips. Tests had to be taken 72 hours before their return flight departure time.

Our COVID Safe Solution

Our Head of Business Development, Lynsey Dalglish, contacted Chelsea Supporters’ Trust Membership Secretary Paul Hay to offer advice and guidance on COVID-19 testing for international travel. Paul had already undertaken hours of unsuccessful research and felt bewildered by the intricacies of testing and Fit to Fly certification. Paul’s absolute priority was to facilitate supporters to travel safely and smoothly to the game, which at that time was just one week away.

In less than 24-hours, Lynsey and the CHB Medical team designed a complete bespoke package. Included was one COVID-19 PCR pre-flight test, one Day 2 on return to the UK test, plus a Fit to Fly certificate. A special discounted rate of £149 was applied with a personalised ‘buy online now’ URL, taking supporters directly to a pre-populate basket containing the exact tests needed. Clear step-by-step instructions were provided with specific information on applicable tests and timescales.

A pre-paid Royal Mail returns envelope was provided to expedite a rapid turnaround, or samples could be dropped at designated points at London East, London Central, Heathrow, Manchester Airport or Birmingham. We also included a free fast-track lab results service. All pre-flight samples had their results returned in six hours rather than our standard 24 hours.  Supporters received their results with a signed certification directly by email.

“From the moment I first spoke with CHB Medical, I felt reassured they fully understood our needs. They are experts in COVID-19 testing for travel. I was amazed how quickly and smoothly they set up everything for our members to easily book and buy the correct tests to travel to and from the UK. The personalised booking link with a pre-populated basket was a brilliant idea and meant no confusion over what to buy. The package price was competitive, and we felt in safe hands throughout the whole process. Many of our members were anxious to ensure they were following the correct procedures. CHB Medical made sure we had nothing to worry about, other than the final score, which in the end was a great result for Chelsea Football Club.”
Porto stadium Chelsea Supporters Trust Safe COVID travel testing to UEFA champion league final CHB Medical

The Result

With less than a week of planning before the big game, over 160 Chelsea Supporters Trust members had their COVID-19 PCR test kits booked, delivered, samples taken and safely returned to our UKAS accredited laboratory with results and Fit to Fly certificates received. Happily, everyone boarded the flight on the morning of Saturday 29th May from Heathrow to Porto.

“It was an absolute pleasure to work with Paul and the Chelsea Supporters' Trust to help get them to the UEFA Champions League final game safely and smoothly. Rapid response was essential. Our solution is simple and cost-effective. We ensured straightforward online booking and swift dispatch of test kits, easy sample returns, plus fast-track six-hour lab results. Our team were on hand throughout to answers queries and dealt with any issues as they arose. It was a huge relief when all supporters boarded their flights and got to experience the live final.”
CHB Medical Covid Testing Flavicon
Lynsey Dalglish
Head of Business Development, CHB Medical

If you would like to learn more about how we can help your sports club, supporters trust, association or business to travel safely, please contact the CHB Medical team. 

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